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Showing posts from August, 2017

How to deal with Negative Comments on your website

How to deal with Negative Comments on your website Having online customers is an awesome opportunity for your business. The feedbacks from the customers are important as well. It has a dark side too sometimes you may have to deal with the negative comments on your website. In this article, I am going to mention some tricks to deal with negative Comments. Do not allow the negative people to turn you into one of them. Because a negative pressure/ challenge is an opportunity for you to rise. Receiving a negative comment not necessarily means that there is something wrong with the policy of your business. In case you receive negative comments on your web your customers will judge you based on various criteria. How frequently you reply their queries? What is your reaction towards their comments? What is the reaction of your other customers? What is the outcome of that situation? Make sure that you must reply negative comment promptly and professionally. The reply does not